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Please read this before submitting your photos
When uploading files, please also complete and submit the online order form so we know who uploaded which photo to us :) Please upload the highest quality files you can, 300dpi images are preferred.
Please remember, if you are uploading more than one picture; clearly label each of your photos (eg: photo 1, photo 2 etc). In the "Job Requirements" box include a detailed description of the restoration you require for each of the pictures that you are uploading.
If you feel that an email explanation is not sufficient, include your telephone number or skype details and we will contact you to discuss the details of the restoration.
We accept all kinds of digital photos which can be transferred by internet. We accept JPG, PNG, GIF, or TIFF format photos less than 50M bytes.
If you have a non digital photograph (a print) that you wish to restore, follow these easy steps:
1. Simply scan in your photograph at actual size using the colour photo or RGB colour setting on your scanner and at a minimum resolution of 300 dpi. Restorations require a scan of around 4Mb low compression JPEG file, or an image at least 3000 pixels on its longest size. Remember compressing/reducing the image size will result in a lower quality picture.
2. Consult your scanner manual for information specific to your scanner. If you are in any doubt just email us for advice.
3.If you do not have a scanner, you can take it to a professional scanning service - most print shops and photo processing outlets have a scanning facility.
If you are not satisfied with our work, you can submit additional instructions and we will revise it, until you are satisfied.